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Aetna and UConn Health Reach Agreement

Strategic Plan

Enterprise-Wide Initiatives

Pursue Public-Private Partnerships & Joint Ventures

Expand the reach of UConn Health’s clinical operations to provide scale for competitiveness, expand capacity for UConn Health surgeons and providers, and grow educational opportunities for healthcare providers.

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Improve Payor Rates

Improve UConn Health’s average commercial reimbursement rates from last in the state to the midpoint. Estimated to be worth more than $50M annually based on current clinical activity. The strategy requires ramp-up over time, as UConn Health’s contracts with commercial payors come up for renewal over the next few years.

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Develop AI Institute

Organize and leverage enterprise-wide (and university-wide) expertise and experience to identify and implement projects or tools that improve the quality of care and/or the efficiency of business processes.

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Grow Philanthropy

Focused business plan developed with the UConn Foundation to significantly increase philanthropic giving to UConn Health. Aspirational goal of achieving $19M in giving in FY26, growing incrementally year over year to $50M by FY30.

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Leverage Unique Geriatric Expertise

UConn Health is already a nationally recognized leader in geriatric care and research. We will continue to build on our expertise and the services we provide through the Center on Aging to advance innovative care that improves the health, quality of life, and longevity of an aging population, while growing our clinical business and enhancing the program’s regional and national profile.

Prioritizing People, Culture & Community

A series of initiatives to promote employee well-being, institutional wellness, healthy communities and community engagement.

Develop a Unified Primary Care Plan

Collaboratively with relevant departments and divisions across our health system, develop a unified primary care plan to expand patient access, enhance quality and service offerings, improve patient and provider experience, leverage innovation and new models of care, and that financially provides return on investment.

Become an NCI Accredited Cancer Center

A longer-term goal for UConn Health is to have a fixed number of NCI sites, but achieving this requires significant work over time. A business plan is needed to coordinate the required elements, prioritize and implement them, with the goal of becoming an NCI Accredited Cancer Center by 2031.

Create Comprehensive Pain Program

Multiple departments noted gaps in care that led patients to leave the UConn Health system or fragmented offerings. This initiative will identify gaps and either open programs or recruit providers to retain patients in the system, speed access to care, and address patient pain issues through a system-wide offering.

Expand Pharmacy & Infusion Services

Multiple initiatives focused on capturing continued revenue growth from pharmacy and associated infusions.

Optimize Center for Perioperative Medicine & Surgery Capacity

Meaningful projects to improve the preoperative clearance process for patients, optimize operating room utilization and throughput, and reduce patient wait times.

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Reimagining Gastroenterology Services

An initiative to improve GI throughput and appointment wait times; to retain GI cases referred by UConn Medical Group providers, to grow GI-related revenue; and to improve downstream cancer case volume toward American Cancer Society indicated benchmarks for population prevalence.